The Case Of The Not Updating Outlook For Mac

• Microsoft Outlook Mac Not Working

Very recently it stopped syncing and will now only download 512 emails in both the inbox and sent items, will not update as new emails arrive, won't sync contacts, calender, notes or tasks. The only way to update the latest emails is to clear the cache but it still only downloads 512 emails. Clearing the cache on contacts or calender does nothing.

Hi, I have some trouble connecting the Outlook to our Exchange Server. On that same Mac I configure the Mac Mail to connect to Exchange and went OK. I configure the Outlook using the exchange connection and cannot connect, user account (username password) is correct but still cant connect history: few days back it was connected but recently for unknown reason its just stop synchronizing. I tried comparing the outlook configuration on the working MAC it was the same but still can't connect. We tried reinstalling the Office, do some Office Update but still same. Any idea shared is highly appreciated.

Regards, mobdoc. Ahh,.local rears its ugly head again.local is not a valid TLD, and Mac OS X handles it differently than Windows. Here are Microsoft's articles recommending against the use of.local 'Using single label names or unregistered suffixes, such as.local, is not recommended' The dsachetuil command should be as shown below, so I apologize for that typo on my part (I've fixed it above in my prior replies).

Dsacheutil -q host -a name fqdn.ofyourserver.com or in your case dsacheutil -q host -a name server.domain.local. Hi Oliver - What version of Exchange are you using and what OS X version? Microsoft has some useful recommendations for troubleshooting which might apply to you: Outlook 2011 also had issues with corrupted identities and databases which would require using the DB Utility to clean up or a completely new install and setup removing all previous preferences files. Some of the issues you reported were fixed in an update for Mavericks and Yosemite a while back. You can use this free utility as an Administrator to test Exchange connections. As an FYI - If you're an Office 365 user, you can get access to Outlook 2016 for Mac which my team reports is performing well. The standalone version of this will be available to the public in September.

Hope this information helps you out! Please let me know if I can be of further assistance.. Hi Megan, Thanks for your reply, yes its Yosemite 10.10.2 and were using Exchange 2007 SP3, we have a couple of Mac users using Outlook 2011 and they are working fine connecting to our exchange server except this one. We tried reinstalling a couple of times, update the Office, uninstall the office and install back again, and once we tried adding account in outlook using exchange connection we got yellow icon and account is not successfully added to outlook.

Note: it is same configuration we did to other Mac Users who is using Outlook, users credentials are correct because we can login using that account through OWA. Regards, Oliver. There is a lot of information being tossed about but much of it is simply not on point, sorry. For an Exchange account with Outlook for Mac never ever ever do a database rebuild. I'm speaking from many years of experience with this.

A rebuilt Outlook for Mac database will fail again within days to a couple weeks, it will. Because Exchange email is all housed on the server, one should completely replace the existing Identity & newly configure Outlook for Mac & let the email sync from the server.

Microsoft Outlook Mac Not Working

Outlook 2016 requires Exchange 2010 or later so it's not an option for Oliver. Alphnix: Your suggestion is only valid for a mail client that uses ActiveSync. As I have already noted above Outlook for Mac does.not. use ActiveSync, it uses Microsoft's EWS. Oliver, please revisit & respond to my reply above.

Ahh,.local rears its ugly head again.local is not a valid TLD, and Mac OS X handles it differently than Windows. Here are Microsoft's articles recommending against the use of.local 'Using single label names or unregistered suffixes, such as.local, is not recommended' The dsachetuil command should be as shown below, so I apologize for that typo on my part (I've fixed it above in my prior replies). Dsacheutil -q host -a name fqdn.ofyourserver.com or in your case dsacheutil -q host -a name server.domain.local. Thank you for the additional information on the versions of Outlook and OS, mobdoc. Some more information for you from my team.

Have you tried to see if Apple Mail will connect via the “Exchange” active sync setup? Also you can add a test user account on this particular Mac and attempt an Outlook setup to see if there are any changes.

I believe, that despite uninstalling the software on previous attempts some remnants of the Microsoft DB or preferences were left behind. By setting up a test user OS X account and trying the Outlook setup again we can eliminate some possibilities. The Apple Mail setup could also shed some light..

How to update your Outlook client on your Mac after you've changed your password at the site Modified on: Mon, Dec 22, 2014 at 2:24 PM Sometimes if you've changed your password at the site, you don't get prompted for a password when you open your Outlook desktop client. This happens when you've saved your former password in Outlook. Good news though - you can update your password in your Outlook client yourself! Choose Preferences from the Outlook drop-down menu.

In the Personal Settings area, click on Accounts. In the Password field, delete the password that is already there.

Enter your new password and press the little red ball in the upper left hand side of the window to close the window. Did you find it helpful?